How do I access my StreamTrade trading account?
Use the login page with your email and password. If you are testing locally, use the seeded demo credentials from the project README or create a new account from signup.
Help Center
Answers for accounts, markets, and settlements
Find quick guidance for using demo credits, placing predictions, reviewing history, understanding referrals, and troubleshooting the StreamTrade market experience.
What are demo credits in simulated crypto trading?
Demo credits are simulated balances used to place predictions in the demo market experience. They have no cash value and cannot be deposited, withdrawn, or redeemed.
How do I place a simulated UP/DOWN crypto market prediction?
Open Markets or the Demo Terminal, choose an available market, select UP or DOWN, enter an amount within the market limits, and confirm before the round locks.
Where can I track open crypto market predictions?
The Active page and the terminal's open positions panel show predictions that have not settled yet. The wallet also reflects locked demo credits while a prediction is open.
Where can I review settled trading history and payouts?
Settled predictions appear in History with their final status, payout, profit or loss, market, and settlement timing.
How does the StreamTrade affiliate referral program work?
When referrals are enabled, you earn the configured percentage of each confirmed deposit made by users who signed up through your affiliate link. The default reward is 20% and is credited in the same deposited asset.
How is the StreamTrade demo trading leaderboard calculated?
The leaderboard ranks demo performance using settled prediction data. It is intended for competition and discovery, not a promise of future performance.
Why did a simulated market round settle UP, DOWN, or draw?
Rounds settle by comparing the settlement reference price to the entry reference price. Settlement logs preserve source details for operational review.
Why can I not place a crypto market prediction?
The round may be locked, paused, settled, over the pool limit, outside amount limits, or your available demo balance may be too low.
What details should I send support for a market or settlement review?
Capture the market name, round time, prediction amount, and any visible error message, then use the Contact Support page so the team can review the account and settlement records.
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